Vancouver, BC CHRO Executive Summit

June 23, 2022 | JW Marriott Parq Vancouver

June 23, 2022
JW Marriott Parq Vancouver

Collaborate with your peers

Get together with Vancouver, BC's top CHROs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CHROs today:

Developing a strong EVP and future-thinking recruiting strategies to retain top talent

Creating intentional connections with remote or hybrid workforces

Enhancing DEI frameworks interwoven into the employee lifecycle

Vancouver, BC CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.

Governing Body Co-Chairs

Jenine Ellefson

Newmont Goldcorp
Vice President, Human Resources - North America

Marlene Higgins


Jacquie Pylypiuk

Capital Power
SVP, People, Culture and Technology

Carolynn Ryan

BC Hydro
VP People & Chief Human Resources Officer

Chris Taylor

Best Buy Canada

Kim Toews

HSBC Canada
EVP & Head of Human Resources

What to Expect

Interactive Sessions

Hear from CHRO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your Vancouver, BC CHRO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.


June 22, 2022

6:00pm - 8:30pm  Governing Body Welcome Reception

Governing Body Private Dinner

Governing Body members host this dinner for attendees to launch the event with an evening of peer networking.

7:30am - 8:15am  Registration & Breakfast

8:15am - 9:00am  Keynote

The ROI of Creativity

Noah Scalin headshot

Noah Scalin

Artist, Innovation Consultant

Guest Speaker

The World Economic Forum named creativity one of the top must-have skills for success in all industries. It is the key to thriving in this era of rapid innovation and change. But very few organizations have truly invested in the development of this essential capability. Why? Because creativity is considered too intangible to measure, too messy to fit into a strategic plan or simply something that is only for a few specially talented people.  In this engaging presentation, Artist/Author Noah Scalin pulls back the curtain on his own creative practice to explain the real ROI of creativity.
In this session, CHROs will learn:

  • Why creativity is a crucial skill for fostering innovation at your organization
  • How to use creativity strategically for long-term impact
  • Simple strategies that anyone can use to innovate, grow and inspire others

9:00am - 9:30am  Networking Break

9:30am - 10:15am  Breakout Session

Creating Fulfilling Experiences that Amplify Resilience

Alexander Lovell, PhD headshot

Alexander Lovell, PhD

Director, Research and Assessment

O.C. Tanner

As work changes, one thing is clear – a generic approach to culture will no longer suffice. Insightful strategies that tap into the psychological needs of employees are essential in creating fulfilling experiences that attract, engage, and retain top talent in an evolving market.

Join this interactive session to uncover:

  • Key factors that contribute to the Great Resignation
  • How fulfilling autonomy, mastery, and connection builds resilient cultures
  • The power of recognition in creating fulfilling employee experiences

9:30am - 10:15am  Executive Boardroom

The Tightrope Walk – Balancing New Employee Demands & Business Goals

Terrence Schmaltz headshot

Terrence Schmaltz

Chief People & Legal Officer (CPO)

Prospera Credit Union

Lisa Blackham headshot

Lisa Blackham

Global Senior Director, Human Resources & Programs

Sierra Wireless

A great work environment can lead to higher employee performance and retention.  But between budget constraints, demands for new and improved benefits and vaccine mandates, how and when do you compromise?  Strategize the future of your organizational culture by figuring out a delicate balance. 

Join this session to discuss:

  • Balancing new demands from current and prospective employees with your organization’s goals
  • Deciding how and when to compromise programs while facing the pull from all directions
  • Implementing strategy for the future of your organizational culture pertaining to employee experience

9:30am - 10:15am  Breakout Session

Influencing the Executive Team and the Board – Practice Your Approach

Kate Parker headshot

Kate Parker

VP, People

Technical Safety BC

CHROs are tasked to communicate business value and synthesize mission-critical information in a way that makes sense. This interactive session will help you identify the holes in your approach to communicating a message to the executive team and the board.

In this collaborative session, you will work in a group to:

  • Create and deliver a message for your executive team and the board
  • Receive real-time feedback on your pitch
  • Learn best practices and strategies for communicating effectively with leadership

10:15am - 10:45am  Networking Break

10:20am - 10:45am  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

10:45am - 11:30am  Breakout Session

Advancing EVP – A Customized Well-Being Experience

Marlene Higgins headshot

Marlene Higgins



Organizations have long offered traditional benefits plans to be used on an as-needed basis but are increasingly turning the focus to overall wellness. As employee expectations shift, how do you design programs that cater to them in a holistic way while driving measurable business results?

In this session, HR leaders will discuss: 

  • Moving from a reactive to a proactive approach
  • Using technology to customize wellness journeys
  • Tapping into productivity and engagement through positive health outcomes created by conditions of a sense of belonging

10:45am - 11:30am  Executive Boardroom

Grow Engagement, Prevent Fatigue Among Frontline Employees

Ana Lopez headshot

Ana Lopez

VP, Human Resources & People Development

British Columbia Institute of Technology

Amy Gill-Sidhu headshot

Amy Gill-Sidhu

Executive Director, Leadership & Talent

Fraser Health Authority

An extremely competitive recruiting landscape means retaining frontline employees is more important than ever before. Turnover is costly and affects the overall performance and profitability of an organization. How can you make sure to provide frontline employees with the respect, opportunity, and stability they demand in the new age of work?

Join this boardroom to discuss:

  • Identifying and addressing frontline employees' top concerns
  • Increasing engagement to promote feelings of purpose
  • Preventing attrition by boosting the attractiveness of your organization

10:45am - 11:30am  Executive Boardroom

Going Digital – The Competitive Advantage in Delivering Employee Experience

Megan Smith headshot

Megan Smith

Head of HR, SAP North America

SAP SuccessFactors

Kerris Hougardy headshot

Kerris Hougardy

Head of People


Organizations are being challenged to redefine their employee experience and culture, all while implementing a hybrid or remote work model. To top it off, they’re dealing with hyper attrition, changing employee expectations and a fierce talent acquisition market. Are these concepts distinct or intertwined?

Join this session to discuss:

  • Reshaping employee experience and recruitment through digitization
  • Leveraging employee listening programs to connect with workforce needs
  • Rethinking L&D to create different experiences and increase retention

11:30am - 11:40am  Break

11:30am - 12:30pm  Lunch Service

12:30pm - 1:05pm  Keynote

Creating Connection in a Distributed World

Lea Scherck headshot

Lea Scherck

VP, People


Beverly Mulder headshot

Beverly Mulder

VP, Human Resources & Corporate Administration

CNOOC International

Kim Toews headshot

Kim Toews

EVP & Head of Human Resources

HSBC Canada

Sharon Torgerson headshot

Sharon Torgerson

VP, People

Island Health

For many organizations, starting a job no longer means settling into an office and meeting the team face-to-face. As new leaders get up to speed with limited or no physical connection to their employees, onboarding becomes more important than ever and extends beyond a traditional HR function.

Join this panel of HR leaders as they discuss: 

  • The impact on new leaders of having valuable insights into the goals, objectives & challenges the team is facing as they walk into their new role 
  • How to move from measurement to action around employee experience 
  • Examples of strategies to understand workforce needs, tap into employee voices and create buy-in

1:05pm - 1:20pm  Break

1:20pm - 2:05pm  Executive Boardroom

Prioritizing the Health and Wellbeing Agenda

Doris Hall headshot

Doris Hall


Olds College

Katherine Graham headshot

Katherine Graham

Chief Officer, Communications and People

BC College of Nursing Professionals

Adele Warner headshot

Adele Warner

Director Human Resources, Canada

Service Corporation International

Now more than ever, there is a need for workplaces to adapt their policies around health, wellness, and benefits programs to address their workforce’s current pain points, or risk missing the mark and losing valuable talent. As companies adopt new models for the hybrid workplace, the focus is shifting to individual employee needs. Focusing on wellbeing is crucial for leaders in creating an inclusive experience for employees regardless of where or when they work. CHROs have to ensure they are addressing the whole spectrum of physical and mental wellbeing. 

In this discussion HR leaders will address: 

  • How a hybrid work environment reshapes employee priorities and needs 
  • Creating a supportive and inclusive experience that is unique to each member of your organization 
  • Establishing programs and processes to destigmatize mental health

1:20pm - 2:05pm  Breakout Session

Moving Beyond Diversity – Not Just Invited But Included

Michaela Doelman headshot

Michaela Doelman


Washington Employment Security Department

Bringing diverse voices to the table is essential, but the work doesn’t end there. How do you remove barriers to belonging, empower employees to engage in meaningful ways and encourage difficult but worthwhile conversations?

In this session, HR leaders will learn:

  • The role of HR in enacting lasting change
  • Inevitable roadblocks you will face and how to push past them
  • Strategies to evaluate success and identify growth opportunities

1:20pm - 2:05pm  Executive Boardroom

Recruiting and Retaining Talent in a Volatile Business Environment

Marlene Higgins headshot

Marlene Higgins



April Jones headshot

April Jones

Vice President, Human Resources

Kal Tire

Facing a once-in-a-generation workforce reshuffling, standardizing in your recruiting and retention strategies is the surest way to lose the war for talent. Instead, HR leaders must embrace an agile approach that adapts to change on a monthly, not annual timeline.

In this session, you will discuss:

  • Creating adaptive hiring forecasts
  • Creating fluid teams that build flexibility and expertise around critical business needs  
  • Using non-traditional retention strategies

2:05pm - 2:35pm  Networking Break

2:10pm - 2:35pm  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

2:35pm - 3:20pm  Executive Boardroom

Succession Planning for Continuity Amid Constant Change

Lydia Tay headshot

Lydia Tay

Vice President, Human Resources

FirstService Residential

Paul Taylor headshot

Paul Taylor

VP, People & Culture


As the world becomes less and less predictable, developing and executing a clear succession plan has become even more difficult. To keep up with the pace of change, CHROs will need to rethink traditional succession planning.

Join this session to discuss:

  • The biggest challenges in modern-day succession planning
  • How to ensure your organization is well-equipped for an uncertain future
  • Ways to manage employee expectations during the planning process

2:35pm - 3:20pm  Executive Boardroom

Diversifying the Leadership Bench Through Strategy

Rob Chiarello headshot

Rob Chiarello

SVP, People & Culture and Chief Privacy Officer

Pacific Blue Cross

Ideas that come from people of different backgrounds can turn into incredible innovation. In a time when recruiting new workers is so vital, it’s important to have diverse leaders that new employees can feel a connection with. It’s time to link leadership diversity to the organization’s business strategy and other top priorities by identifying organization-specific risks if leadership diversity is not prioritized.

Join this session to discuss:

  • Building a case for to further DEI investment in a diverse leadership bench
  • How to diversify leadership through existing pipelines
  • Risks of failing to diversify leadership

2:35pm - 3:20pm  Breakout Session

Truth in the Numbers – Using Data and Transparency in Pay Equity

Carolynn Ryan headshot

Carolynn Ryan

VP People & Chief Human Resources Officer

BC Hydro

Dave Graves headshot

Dave Graves

Manager, Compensation

BC Hydro

While many organizations cite gender pay equity as a priority, it can be a difficult topic to address. BC Hydro has created an annual process to review gender pay differences and share findings with employees.  

Join this session for a case study on: 

  • Identifying root causes of gender pay differences and actions you can take to reduce
  • Being transparent with employees on gender pay differences
  • Uncovering and mitigating bias in employee performance evaluations

3:20pm - 3:35pm  Networking Break

3:35pm - 4:10pm  Keynote

Talent as a Throughline – Tapping Into Potential

Brent Bolling headshot

Brent Bolling

Chief Talent Officer


Chris Taylor headshot

Chris Taylor


Best Buy Canada

Disruption is touching nearly every facet of the employee experience, from day-to-day workflows to long-term goals and personal priorities. As employee expectations also rise, organizations face compounded challenges on how to recognize, retain and develop the next generation of leaders.

Join this fireside chat for insight on:

  • Embedding purpose throughout the employee life cycle
  • Aligning employees with goals that foster personal growth and professional development
  • Tailoring performance management strategies to inspire greater individual results

4:10pm - 4:40pm  Closing Reception & Prize Drawing

June 22, 2022

We look forward to seeing you at an upcoming in-person gathering


Venue & Accommodation

JW Marriott Parq Vancouver

A block of rooms has been reserved at the JW Marriott Parq Vancouver at a reduced conference rate. Reservations should be made online or by calling (604) 676-0888.

Deadline to book using the discounted room rate of $349 CAD (plus tax) is May 31, 2022.

Your Community Partners

CHRO Thought Leader
Key Partner
Program Partners

Community Program Manager

For inquiries related to this community, please reach out to your dedicated contact.

Neiland Fitzgerald

Program Manager