In-Person

Toronto CHRO Community

Executive Summit

December 2, 2025 | Marriott Downtown at CF Toronto Eaton Centre

December 2, 2025
Marriott Downtown at CF Toronto Eaton Centre

Collaborate with your peers

Get together with Toronto's top CHROs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CHROs today:

Cultivating leadership capabilities and managerial skills to drive organizational success

Develop a cohesive, inclusive culture aligned with company values to boost engagement

Align talent strategies with future workforce needs and organizational goals

Toronto CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven By CHROs, For CHROs®.

Governing Body Co-Chairs

Sonia Boyle

Gore Mutual Insurance Co.
Chief People Officer

Frank Monteleone

Rexall
SVP & Chief People Officer

Brigid Pelino

Definity Financial
Chief People and Culture Officer

Norm Sabapathy

Cadillac Fairview
Executive Vice President, People

What to Expect

Interactive Sessions

Hear from CHRO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your Toronto CHRO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda

December 2, 2025

8:00am - 8:30am  Registration & Breakfast

8:30am - 9:15am  Keynote

GenAI in HR — Transforming Workforce Strategy at Scale

Eugene Wen headshot

Eugene Wen

VP & Global Chief Data Scientist

Manulife

Katherine Macnaughton headshot

Katherine Macnaughton

Global Head, Talent & Development

Manulife

AI is redefining the relationship between humans and machines; creating new opportunities to augment human work, while demanding organizations weave together technology, business and people metrics. Discover GenAI technology trends and how Manulife is leveraging GenAI to reshape HR processes and workforce strategy.

Join this session to learn how to:

  • Navigate the current and upcoming GenAI landscape
  • Transform workforce management and HR processes
  • Apply lessons learned and best practices

9:15am - 9:40am  Networking Break

9:40am - 10:25am  Breakout Session

Designing for the Decade Ahead — What AI and Personalization Means for Employees

The next wave of HR innovation is deeply data-driven. As AI transforms how people interact with money, HR leaders have an opportunity to make saving for the future radically more personal.

Join this session to:

  • Explore AI and behavioral tools for smarter investment choices
  • Boost participation in group financial plans
  • Use innovation to close financial literacy gaps

9:40am - 10:25am  Executive Boardroom

Rewriting Strategy in Times of Change

Katherine Murray headshot

Katherine Murray

Managing Director & CHRO

Bank of Canada

In today’s unpredictable business climate, organizations are often faced with difficult decisions including workforce reductions and organizational restructuring. How can Strategic Workforce Planning (SWP) be embedded as a proactive, ongoing practice to help organizations remain resilient and people-focused through uncertainty?

Join this session to discuss:

  • Navigating the emotional and cultural impact of workforce reductions
  • Developing agile talent pipelines to support shifting organizational goals
  • Identifying critical skills and roles for SWP

9:40am - 10:25am  Executive Boardroom

Beyond Training — Solving the Challenge of Middle Management

The manager role has quietly become one of the most overextended in the enterprise, as the rate of change accelerates. CHROs must reimagine how the role is designed and supported to ensure managers can meet rising expectations without burning out.

This CHRO boardroom will cover:

  • Redesigning the manager role to reduce friction and increase impact
  • Reframing development around role manageability, not just skill gaps
  • Aligning HR systems to support managers as drivers of talent outcomes

10:25am - 11:10am  Networking Break

10:35am - 11:00am  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:10am - 11:55am  Breakout Session

From Crisis to Catalyst — Sparking Inspiration in the Workplace

Ryan Jensen headshot

Ryan Jensen

Workplace Culture Strategist

O.C. Tanner

Only 16% of employees say they’re thriving in their roles — a staggering number that cannot be ignored. Yet, new insights from O.C. Tanner’s 2026 Global Culture Report reveal how workplaces can become a source of renewal and resilience in uncertain times. 

Join this session to discuss: 

  • Why healthy performance requires both expectations and support
  • The 5 behaviours that shape inclusive, high-performing teams
  • Why integrated recognition creates a cultural multiplier effect

11:10am - 11:55am  Executive Boardroom

Winning With Wellbeing — Igniting Buy-in From Burnout

Nadine Reynolds headshot

Nadine Reynolds

SVP Client Management Strategy & Renewals

Alight

Janine Pajot headshot

Janine Pajot

VP, Human Resources

Bayer

No longer satisfied with transactional perks, today’s employees increasingly expect employers to support their total wellbeing that integrates physical health, mental health and financial security. Employers who adapt to these shifting needs enhance retention, productivity and optimize value for benefits investment.

Join this boardroom session to:

  • Boost engagement with personalized, easy-to-navigate benefits
  • Integrate high tech with the human touch to manage complexity
  • Drive retention, productivity, and success with total wellbeing

11:10am - 11:55am  Executive Boardroom

The Future of Talent and Total Rewards

Sally Benn headshot

Sally Benn

SVP Group Customers

Venngo Inc

Stephen Satchel headshot

Stephen Satchel

Chief People Officer

Coca-Cola Canada Bottling Limited

AI, emerging technologies, and evolving workforce expectations are transforming how organisations attract and retain talent. Explore strategies to redesign Total Rewards and talent management for a diverse, skills-based, and flexible workforce.

In this boardroom, you'll discuss:

  • Moving beyond “One Size Fits All” in total rewards and people strategies
  • Becoming a culture leader during the shift from traditional job-based to skills-based hiring
  • Redesigning Total Rewards to engage a multi-generational, global workforce

11:10am - 11:55am  Executive Boardroom

Modifying Org Design for an Efficient Future

Mark Edgar headshot

Mark Edgar

Chief People Officer

Wajax

A Gartner study found 33% of the skills needed in an average job posting from 2019 are no longer necessary in 2024. As job responsibilities continue to evolve, CHROs must anticipate the versatility of future skillsets. Shifting from a tactical short-term approach to a strategic long-term plan can set the workforce up for success.

Join this session to discuss:

  • Planning for challenges that result in talent gaps
  • Anticipating evolving job responsibilities
  • Implementing a formal development program aimed at future skills

11:55am - 12:30pm  Lunch Service

12:35pm - 1:05pm  Gartner Keynote

Reinventing Change Leadership – Leading Through Never-Ending Change

Jérôme Mackowiak headshot

Jérôme Mackowiak

Director, Gartner HR Practice

Gartner

With CEOs setting their sights on transformative growth against a backdrop of heightened political and economic uncertainty, organisations need leaders who can drive change to stay competitive in this complicated landscape. Discover strategies for CHROs and their teams to support business leaders in developing the skills and mindset they need to become great change leaders today.

In this session, you will learn how to:

  • Differentiate leaders who successfully lead their teams through never-ending, uncontrollable change
  • Detect skills, behaviours and mindsets business leaders need to develop to be successful change leaders
  • Reinvent and scale its support for change leadership

1:05pm - 1:30pm  Break

1:30pm - 2:15pm  Breakout Session

The Sweet Spot — Beyond Checklists to Real-Time Impact

Erin Gordon headshot

Erin Gordon

VP, HR

Lindt & Sprungli

Organisations often face challenges in preparing leaders for succession, risking a gap in leadership effectiveness. Erin Gordon, CHRO of Lindt & Sprüngli Canada, will share how Lindt’s Leadership Essentials programme uses real-time feedback, career conversations, and inclusion to build sustainable leaders.

Join this session to learn:

  • Connecting leadership development directly to business strategy
  • Building strategic roadmaps for leader and manager growth
  • Driving sustainable impact with real-time coaching and inclusion

1:30pm - 2:15pm  Breakout Session

Elevate HR — Aligning with Enterprise Success

Andrew Pateman headshot

Andrew Pateman

Vice President, People, Culture and Performance

Canadian Blood Services

As organizations face shifting market demands and rising competition, CHROs know that strategic workforce planning is essential. In this case study, discover how CHROs can move beyond a reactive role to become proactive, strategic partners from the outset of transformation initiatives.

Join this session for insights into:

  • Align HR with enterprise goals
  • Manage major labor transformations
  • Elevate HR’s role in strategic business change

1:30pm - 2:15pm  Executive Boardroom

Driving Culture and Change Management Success in M&A

Alana Free headshot

Alana Free

EVP, People & Culture

GoodLife Fitness

 

1:30pm - 2:15pm  Executive Boardroom

AI-Driven Workforce Reengineering for Talent Needs

Barb Gray headshot

Barb Gray

EVP, People & Transformation

Alectra

Matt Snyder headshot

Matt Snyder

SVP & CHRO

SE Health

Stephen Fletcher headshot

Stephen Fletcher

CHRO

Canada Cartage

Rapid advances in AI are reshaping jobs and creating new skill needs. CHROs have an opportunity to modernize workforce planning and build agile, future-ready teams. By embracing innovation, organizations can close skill gaps and unlock new potential.

Join this boardroom to discuss:

  • Adapting strategies for short- and long-term goals
  • Closing skill gaps and aligning talent
  • Redesigning your organization for AI

2:15pm - 3:00pm  Networking Break

2:25pm - 2:50pm  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

3:00pm - 3:45pm  Breakout Session

The Evolving Role of the CHRO in Canada

Frank Monteleone headshot

Frank Monteleone

SVP & Chief People Officer

Rexall

Canadian CHROs are navigating unprecedented challenges—from economic instability and rapid technological advancements to rising stakeholder expectations. This interactive workshop provides a forum for HR leaders to discuss their evolving role, share strategies for maintaining culture and explore ways to align HR with business strategy during times of uncertainty.

Join this workshop to discuss:

  • Sustaining culture and trust in turbulent times
  • Mitigating change fatigue while responding to the needs of the business
  • Responding to economic instability

3:00pm - 3:45pm  Executive Boardroom

Evolving Organizational Leaders

Tammi Jones headshot

Tammi Jones

EVP & CHRO

Alcoa

Nicole Lichowit headshot

Nicole Lichowit

Vice President, Head of Human Resources

Alamos Gold Inc.

Karine Laverdière headshot

Karine Laverdière

SVP, Head of HR

Nestlé

Over the past two years, Gartner research shows 76% of CHROs reported significant updates to their leadership development programs. However, only 36% think the programs are effective at preparing leaders to face future challenges. How can CHROs continually adjust to new workplace trends, reset business priorities and develop leaders?

Join this session to discuss:

  • Activating a culture of learning to drive employee and organizational growth
  • Developing managers and leaders at all levels
  • Accelerating skills development to drive growth

3:00pm - 3:45pm  Executive Boardroom

Steering Company Culture Through Volatility

Eryn Campbell headshot

Eryn Campbell

Chief People Officer, Canada

GroupM

Alicia DeFreitas headshot

Alicia DeFreitas

Global Head of People & Culture

BDO Global

Scott Goodman headshot

Scott Goodman

Chief People Officer

Traffix

Geopolitical instability is challenging organizations to navigate uncertainty and assess impacts on workforce, productivity, and security. How can organizations maintain their operating culture and identity during turbulent times?

Join this boardroom to discuss:

  • Driving conversations to address the impact of uncertainty on company culture
  • Communicating the connection between company principles, business outcomes, and the value of culture and inclusion initiatives during change
  • Leading efforts to support company-wide conversations

3:45pm - 4:00pm  Networking Break

4:05pm - 4:35pm  Keynote

Closing Keynote

 Details coming soon!

4:35pm - 4:45pm  Closing Comments and Prize Drawing

4:45pm - 6:00pm  Governing Body Reception

Governing Body Reception

Finish the day sharing lessons learned with your peers over light fare and drinks at this closing reception hosted by your governing body members.

December 2, 2025

We look forward to seeing you at an upcoming in-person gathering

Gartner cares about the health and safety of our community. If you are feeling unwell, please refrain from attending the conference. At this time, Gartner does not have any health-related requirements in place for attendance. Should this change, we will follow up with updated guidance.

Location

More Information

A block of rooms has been reserved at the Marriott Downtown at CF Toronto Eaton Centre at a reduced conference rate. Reservations should be made online or by calling 800-905-0667 . Please mention Toronto Executive Summit to ensure the appropriate room rate.

Deadline to book using the discounted room rate of $289 CAD (plus tax) is October 30, 2025.

Your Community Sponsors

CHRO Thought Leader

Key Sponsor

Program Sponsor

Community Program Manager

For inquiries related to this community, please reach out to your dedicated contact.

Neiland Fitzgerald

Community Program Manager

5415148756

neiland.fitzgerald@gartner.com