IN-PERSON

UK & Ireland CIO Executive Summit

17 May 2023 | Royal Lancaster London

17 May 2023
Royal Lancaster London

Collaborate with your peers

Get together with UK & Ireland's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CIOs today:

Accelerating High Growth and Digitally-Driven Outcomes

Thriving through Volatility - Empowering People, Resiliency and Insights

Leading Digital Sustainability to Future Proof the Organisation

UK & Ireland CIO Governing Body


The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CIOs, for CIOs.

Governing Body Co-Chairs

Debra Bailey

Royal Mail Group
CIO

Claire Dickson

DS Smith
CIO

David Germain

QBE
Group CIO

Javed Iqbal

BAT
Group CIO

Robbert van Rutten

Shell
SVP & Downstream CIO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your UK & Ireland CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda


16 May 2023

18:00 - 21:00  Governing Body Welcome Reception

Governing Body Welcome Reception

Please join the Summit’s Welcome Reception, an exclusive networking reception for all CIO attendees to launch the event with an evening of drinks, gourmet food stations, and plenty of peer networking at The Orangery, Holland Park, London. A hidden gem located in one of London’s most beautiful settings, situated within the grounds of Holland Park.

10:45 - 11:45  Networking Break

11:45 - 12:30  Breakout Session

Delivering a Digital Trust Strategy with Business Impact

Mike Nelson headshot

Mike Nelson

Global VP of Digital Trust

DigiCert

Jörn Lubadel headshot

Jörn Lubadel

Global Head of Product Security

B. Braun Group

In the era of rapid digital transformation, establishing and maintaining digital trust has become a critical challenge for businesses worldwide. As enterprises become more connected, attack surfaces are increasing, and cyberthreats are rampant. How can organisations support the digital processes, interactions and transactions that drive their business, while ensuring that their digital footprint remains secure?

Join this session to discuss digital trust strategies that:

  • Improve business continuity by reducing the risk of business disruption from outages
  • Improve cyber agility by improving speed and adaptability to changes in cybersecurity standards
  • Support digital innovation with improved user experience, user trust, and secured identity

11:45 - 12:30  Breakout Session

Fostering IT-Business Collaboration for A Better Tomorrow

John Beasley headshot

John Beasley

Global Director Customer Experience

BAT

Ahmed Hasan headshot

Ahmed Hasan

Global Head of Marketing Technology

BAT

Francesca Saule headshot

Francesca Saule

Europe Digital Marketing Growth Hub Lead

BAT

The pace at which digital business continues to accelerate has given CIOs a unique opportunity to enhance their influence and collaboration over business strategies, creating new value. Exploring this opportunity demands a new approach to building relationships and cooperating with business stakeholders. BAT are using technology as an enabler to enhance a growing network of advanced manufacturing hubs, innovation super centres and world-class R&D facilities, and IT is at the heart. Join BAT Executives as they share specific examples of IT and Business Partnership, including:

  • How a partnership between IT and Marketing has accelerated transformation for New Category Products, with a focus on data, technology and consumer experience
  • Changing the business-IT relationship dynamics and leveraging technology to better serve the business strategy
  • Shifting from reactive to proactive engagement with business stakeholders

11:45 - 12:30  Executive Boardroom

How CIOs Should Drive Efficiencies and Optimise Workflows in Difficult Operating Environments

Steven Teasdale headshot

Steven Teasdale

Area Vice President UK&I and Middle East

Appian

Diana Kennedy headshot

Diana Kennedy

CTO

BUPA

Jim Cleaver headshot

Jim Cleaver

Director Technology and Information

St. James’s Place Wealth Management

With demand for digital innovation continuing at a record pace and access to resources becoming more competitive, organisations must streamline their IT stack to focus on time to value, maximise return on investment, and stay competitive in an increasingly recessionary global economy. Modern enterprise platforms are the key to competing in the future digital economy. As CIOs, how can you ensure your IT investments demonstrate real business value and meet the needs of the business? Join this boardroom to discuss:

  • Demonstrating real business value with your IT investments
  • Establish a unified platform and platform teams that meet your business application and automation needs
  • Better plan the future of work and the role of people as technologies mature

11:45 - 12:30  Executive Boardroom

Solving for the Next Era of Innovation and Efficiency with Data and AI

Sandeep Saini headshot

Sandeep Saini

SVP, Head Digital Business, Europe & Emerging Markets

HCL Technologies

Ajay Vij headshot

Ajay Vij

Vice President, Strategic Industries, Google Cloud Consulting, EMEA

Google

Dean Garvey-North headshot

Dean Garvey-North

CIO - Director of Digital Engineering

Thames Water

For CIOs, there’s nothing new about managing business expectations and assessing the impact and opportunity that emerging technologies can have on the enterprise. Recent developments in data and AI technologies have the potential to reinvent how CIOs drive a culture of innovation. In addition, the current interest around generative AI and its emerging solutions, many IT Leaders are asking the question – what would be the first step and how can we maximise the benefit for our organisations? It is critical to understand the particulars of how emerging new technology will impact data, security and ongoing digital business acceleration.

Join this boardroom session and discuss:

  • How CIOs are using data and AI to drive a culture of innovation and increased efficiency
  • Operationalising data and AI at scale, and assessing the use of generative AI, to drive real business impact
  • Balancing data and AI governance with existing IT and security regulations

11:45 - 12:30  Executive Boardroom

Next Generation CIO Programme – What CIOs Love and Hate about the Job

Alison Davis headshot

Alison Davis

CIO

GE Healthcare

Tracey Jessup headshot

Tracey Jessup

Chief Transformation Officer

De Montfort University

**This session is for Next Generation CIO candidates only**

In recent years, we have observed the evolving nature and influence of the CIO role – from a service provider to a business enabler driving the next generation of the digital enterprise. Alongside this evolution, questions about how the CIO can best utilise their newfound influence have become all the more pertinent.

But what about those aspects of the role we don’t typically consider? Discussions around commitment, challenges and work-life balance scarcely reach the spotlight. Nevertheless, it is crucial for aspiring CIOs to remain cognisant of the underlying realities behind a role of this magnitude. Join this session to hear CIOs share what they enjoy most and least about their roles with some conflict in what’s necessary for success.

Join this discussion to hear key takeaways on:

  • The level of commitment expected of a CIO and how this might differ across organisations of varying sizes and sectors
  • How to understand and overcome hurdles and blockers while transitioning into the CIO role
  • How to sustain a healthy work-life balance

12:30 - 13:30  Lunch Service

13:30 - 14:00  Keynote

Driving Sustainable Business Transformation through the Smarter Use of Data

Justin Keeble headshot

Justin Keeble

Managing Director of Global Sustainability

Google Cloud

James Close headshot

James Close

Head of Climate Change

NatWest Group

Making data accessible and useful is vital to driving business transformation, and Google has been organising the world’s data for over 25 years. In a cloud-based era, CIOs have a duty to ensure the right data, and actionable insights, are readily available to their organisations to accelerate sustainable business and find smarter uses for their data sets. During this Keynote Justin Keeble, Managing Director of Sustainability, will share how Google Cloud have been providing not only data, but data insights which help CIOs with mitigation and adaptation principles for their strategy. Specifically, Justin will share:

  • How cloud technology can help drive sustainable change through the smarter use of data, with insights from Google Earth Engine & Google Cloud
  • Turning data into insights, making better business decisions with sustainability at the core
  • Bringing intelligence to operations and infrastructure, powering sustainable business transformation

08:15 - 09:00  Registration & Breakfast

09:00 - 09:45  Keynote

Four Strategic Keywords for the 2020s – Autonomous, Productivity, Sustainability, Reglobalisation

Mark Raskino headshot

Mark Raskino

Distinguished VP Analyst

Gartner

Based on Gartner’s long-term CEO survey research, the shape of the post-pandemic ‘new normal’ is becoming clear. Business leaders see market opportunities in environmental sustainability and disruptive technological change from AI. Applying tech to build an autonomous business future in a machine-customers world will drive growth by pivoting to deep digital productivity in a reshaped geoeconomic environment. This Keynote will explain:

  • Why overcoming CEO’s long-term historic productivity ‘blind spot’, will become central to business strategies
  • How reshoring, and sustainability themes, such as circular economy, will link to this
  • Why the opportunities of AI-enabled, autonomous business could not have come at a better time

09:45 - 10:00  Break

10:00 - 10:45  Breakout Session

Ransomware Readiness – How CIOs Must Prepare for Robust Response

Euan Davidson headshot

Euan Davidson

Group Head of IT

KCA Deutag

Ian Mallinson headshot

Ian Mallinson

IT Director

Warburtons

Cyber-attacks are fast becoming a frequent part of everyday life for the CIO and IT teams, and traditional tools and approaches are not enough to detect and respond to these attacks before causing irreparable damage. So, what can be done to ensure all bases are covered when evolving security strategies to prevent these increasingly sophisticated attacks? Join Euan Davidson, Group Head of IT, KCA Deutag as he gives insights on a sophisticated attempted ransomware attack, and how preparedness was key to mitigating its impact and responding swiftly. Euan will then be joined by Ian Mallinson, IT Director, Warburtons for a discussion. 

Specifically, Euan will share:

  • Insights into the attack and the response and conversations that followed
  • Conversations CIOs need to have with their Board now to ensure preparedness for such an attack
  • Looking deeper into using a threat-led approach and ensuring you have the right foundation in place before considering additional security upgrades and implementations

10:00 - 10:45  Breakout Session

How CIOs Should Enable Exceptional Experiences for Employees and Customers Alike

Michael Wheeler-Wyatt headshot

Michael Wheeler-Wyatt

Director of Chrome Enterprise EMEA

Google

A subpar employee experience can have a ripple effect across an organisation, including employees’ enthusiasm for delivering superior customer experiences. As a CIO, providing excellent employee experiences is a critical part of your overall digital strategy. But with the number of apps, tabs, and windows agents use to help employees, it can be difficult and slow to locate the right information at the right time, in a secure manner. Ultimately, this will hinder the level of experience you can give your customers. Join this session for insights into:

  • Demonstrating the tangible link between great employee and customer experience
  • Driving employee adoption across the organisation, ensuring consistent usage and addressing associated security concerns
  • Practical examples of how to better provide customer, employee and IT experiences

10:00 - 10:45  Executive Boardroom

The CIO's Data Journey – Viewpoints, Navigation Tips and Cross Border Security

Alasdair Anderson headshot

Alasdair Anderson

Vice President

Protegrity

Yanna Winter headshot

Yanna Winter

CIO, Head of Generali UK IT and GC&C IT

Generali UK

For the CIO and business stakeholders, a modern data architecture can churn out as many questions as salient solutions, especially in complex organisations that operate across borders. How do you effectively organise your data? Where do you invest for success? How can you address complex security challenges such as cross border compliance? This peer-driven discussion will serve as a checkpoint on your data journey, exploring:

  • The ‘how’ of harnessing and optimising your data for better business outcomes
  • Ensure data security and compliance across borders for privacy
  • Insights around data as a service, data security and data warehousing

10:00 - 10:45  Executive Boardroom

The CIO’s Playbook: Execute Strategy Confidently

John Hobson headshot

John Hobson

CIO

Kellogg Europe

Kerry McCormack headshot

Kerry McCormack

Global Head of IT

First Sentier Investors

Ed Granger headshot

Ed Granger

Enterprise Architecture Product Strategist

Ardoq

As a CIO, what are you choosing to prioritise when looking at your IT initiatives? While many may compete for your time - investing in security, innovation or even saving costs - they don’t need to be at odds. CIOs can practically take steps to remove the noise that’s creating decision drag.

Join this boardroom to discuss to learn how to:

  • Filter out the noise that stems from unreliable and volumes of data
  • Get the business and IT collaborating when objectives are (re)prioritsed
  • Tactics that enable CIOs to collaborate in real-time with IT and business stakeholders

10:00 - 10:45  Executive Boardroom

Next Generation CIO Programme – Career Pathway for Becoming a CIO – Laying the Groundwork

Nicky Green headshot

Nicky Green

Global I.T Director

Lavazza UK

Adam Forde headshot

Adam Forde

Chief Digital Officer

HBK - Hottinger, Brüel & Kjær

**This session is for Next Generation CIO candidates only**

In 2023, the success of the modern enterprise increasingly hinges upon all things digital. This heralds the continued evolution of the CIO role, whose scope has needed to develop to be a representative that can successfully spearhead the digital enterprise. As such, the skills and traits of the prospective CIO have also shifted dramatically – and continue to do so.

The question for any aspiring CIO, then, what action can they take now to set them up for success for when the next opportunity arises?

Join this session to learn:

  • Which qualities are currently in demand from organisations when hiring for a CIO?
  • What are the key attributes organisations look out for while assessing candidates, and how can you build these faster?
  • How should you adapt your approach to meet the ever-shifting requirements of a CIO?

10:55 - 11:15  Peer-to-Peer Meetings

Peer-to-Peer Meeting 1

11:20 - 11:40  Peer-to-Peer Meetings

Peer-to-Peer Meeting 2

More details coming soon!

14:00 - 14:15  Break

14:15 - 15:00  Breakout Session

CIOs and NED Roles – The Realities, Challenges and Opportunities of Becoming (and Being) a NED

Claire Dickson headshot

Claire Dickson

CIO

DS Smith

CIOs have a unique and valuable skill set that makes them excellent candidates to take on NED roles. Taking on such additional responsibilities can also provide additional growth opportunities and professional network expansion. But what does the role of a NED actually entail? How do you know which potential NED is right for you? What are the realities of juggling a growing plate of priorities alongside your current workload, and how can you make sure you’re set up for success? Join Claire Dickson, CIO, DS Smith as she shares her journey, learnings and practical advice to CIOs considering an NED position, juggling the workload and finding the right fit for them. Specifically, Claire will share:

  • Identifying what the role of a NED actually is, and what the role entails
  • Clare’s story, decision-making process and criteria around becoming a NED
  • Open discussion around the benefits, challenges and shared experiences of NED roles for IT leaders

14:15 - 15:00  Breakout Session

Analytics, Data, and Digitised Experiences – Using IT and Data to Accelerate Digital Business

Amitabh Apte headshot

Amitabh Apte

VP Global CIO, Mars Pet Nutrition

Mars

Data and Analytics maturity varies drastically among organisations and it can be difficult for CIOs to know where they start, and whether they are making the most out of their data sets. The challenges faced span across multiple different areas — from communicating data updates internally to demonstrating the impact data strategy has on business outcomes. So how can IT Leaders get past the complexities of these challenges and utilise them to improve their strategies? Join VP Global CIO, Mars Pet Nutrition as he shares his thoughts about how Technology and Data strategy can contribute to increased sales and enhanced customer experience.

Specifically, Amitabh will share:

  • Using digital strategy to enhance digital experiences, data analytics and proactive service
  • Communicating confidence to the business that data infrastructure is aligned with data strategy
  • The learnings and recommendations for CIOs looking to make the most out of their data sets and drive business collaboration and value

14:15 - 15:00  Executive Boardroom

Structuring for Success — Crafting Your Future Hybrid IT Culture

Lawrence Peters headshot

Lawrence Peters

Director of Technology - EMEA

Latham & Watkins

Nick Gilbert headshot

Nick Gilbert

CIDO

University of Surrey

The world has changed; so has your workforce. CIOs are competing against organisations across the world for talent and must drive the business forward while evolving internal structures and processes to achieve efficiency. In this hyper-competitive, human-centred environment, CIOs are asking, “Where do we go from here?”

Join this boardroom with your peers and discuss:

  • Assessing technologies to be adopted, and phased out, to remain competitive
  • Ensuring your human-centric, flexible work strategy is future proof
  • Reskilling, upskilling and re-imagining your approach to talent in the face of changing technologies and the hybrid working world

14:15 - 15:00  Executive Boardroom

Project to Product: How to Survive and Thrive in the Age of Digital Disruption

Ed Boris headshot

Ed Boris

Executive Partner

Gartner

Nick Palmer headshot

Nick Palmer

Executive Partner

Gartner

Ed Hutt headshot

Ed Hutt

Group CTO

Impellam Group

Transformation may be the most overused term in IT. In this age, survival depends on an organisation’s ability to quickly deliver outcomes and bridge the divide between IT and the business by moving away from a “project mentality.” Now is the time for CIOs to consolidate data from end-to-end tools and create a common language of measuring flow and driving on-strategy delivery.

In this session, join your CIO peers to discuss:

  • Overcoming challenges enterprises are facing, with dated methods of measuring delivery and misalignment with business results
  • Making better prioritisation decisions to effectively allocate resources and capital
  • Explore how your functional capabilities compare, to optimise value and cost

14:15 - 15:30  Executive Boardroom

The Leadership Skills and Belief Structures Needed for the Next Generation CIO

Alicia Mullery headshot

Alicia Mullery

Vice President, CIO Peer and Practitioner Research

Gartner

**This session is for Next Generation CIO candidates only**

As digital capabilities become more integral to an organization’s mission/bottom line, the relationship between IT and other functional/business areas is shifting. Increasingly, nearly all CxOs are “owning” aspects of digital. To be successful, the next generation of CIOs must possess not only the technical know-how for the IT role, but also understand the new division of digital leadership responsibilities. It doesn’t mean the CIO has to be an expert in everything, but it does require strengthening CxO-CIO technology partnerships. The next generation of CIOs must start adopting new belief structures associated with leadership, influence and relationship building to prepare for the shift from leadership to ‘CIO Leadership?’

Join this discussion to hear key takeaways on:

  • How are digital leadership responsibilities being redistributed between CIOs, P&L leaders and heads of corporate functions
  • The key leadership skills needed to shepherd the next wave of digital change in their organisation
  • How must Next Generation CIOs shift their identity to succeed in the CIO role



 



15:00 - 15:30  Networking Break

15:30 - 16:15  Breakout Session

Talent and Transformation – Crafting Your Future IT Culture

Ahmed El Sayed headshot

Ahmed El Sayed

Global Digital Engineering Director & CIO UK

Vodafone

As more organisations shift to digital, the pressure is on to find the right talent to drive digital business forward. As Vodafone strives to become a more software-oriented, cloud-native company, Ahmed El Sayed, UK CIO and Europe Digital Engineering Director,  Vodafone, will share how the organisation is evolving to become a ‘techco’ with a ‘build over buy’ approach to its enabling technology, and how attracting a large amount of new talent has become a critical component in their broader transformation. Specifically, Ahmed will share:

  1. Re-imagining Vodafone’s approach to talent in the face of changing technologies and digital priorities
  2. Partnering with other areas of the business to drive forward recruitment and craft the future IT culture within Vodafone
  3. The areas CIOs can focus on, from finance to culture, in order to attract key talent and drive change

15:30 - 16:15  Executive Boardroom

CIO Essentials – Mastering Storytelling to Amplify Your Impact and Increase Engagement

Craig Spurdle headshot

Craig Spurdle

IT Director

Phoenix Healthcare Distribution

CIOs need their communications to be understandable, insightful and convincing. When structured using common storytelling techniques, information becomes more interesting, more persuasive, more memorable, and, therefore, more impactful. This boardroom will enable you to share your insights and techniques for communicating the value of IT to stakeholders and share ideas on how to better refine the message you need to get across to the business. Specifically, you will discuss how to:

  • Embrace the role of storyteller for better communications and better strategic thinking
  • Maximise the impact of your communications with board members and top-level executives
  • Communicate the business value of IT to executive leadership by crafting the technology’s value message and the supporting metrics

15:30 - 16:15  Executive Boardroom

Resilience During Disruption – IT for Sustainable Growth

Richard Williams headshot

Richard Williams

Managing Director of IT (CIO)

European Bank for Reconstruction and Development

Darren Sharp headshot

Darren Sharp

Group Head of IT

Tokio Marine Kiln Group Limited

There are many reasons for CIOs to be cautious about what’s ahead - but the Sustainability agenda isn't one of them. Global disruptions such as economic pressures, climate disruption and rising energy costs provide CIOs with new opportunities to lead the enterprise to sustainable growth through pragmatic intervention and responsible investment. Using the experience of managing businesses through the pandemic is a great starting point for developing the mindset for tackling the sustainability challenge we all face. How can you make the right decisions in uncertain circumstances to contribute to running the race that we can't afford to lose? Join this boardroom to discuss:

  • Why CIOs should lead the sustainability discussion in the organisation, and the actions you can take now to lead the agenda
  • Why a sustainable organisation is a resilient organisation and why sustainability is good business
  • How the adaptations you had to make to make your organisation resilient in response to Covid create the right management mindset to become sustainable

16:15 - 16:20  Break

16:20 - 17:00  Keynote

How CIOs Must Harness Diversity and an Inclusive Mindset to Build Cohesive and Successful Teams

Sue Liderth headshot

Sue Liderth

CIO EMEA

The Coca-Cola Company

As part of their leadership responsibilities, CIOs should leverage their influence and technology resources to take an active role in advancing diversity, equity and inclusion (DEI) initiatives. CIOs have a responsibility to use their position as a digital business leader to support underrepresented groups and meet executive commitments with action. A commitment to diversity and inclusion has got to infuse everything you do as a leader and will drive better outcomes as a result. Sue Liderth, CIO EMEA, The Coca-Cola Company will share her journey around building a diverse team, and the positive impact it’s had on the organisation. Sue will then be joined by aspiring CIOs as they share their input into what will make for future success for the IT organisation. Join this Discussion to understand how to better:

  • Challenge existing thinking and mindsets on DEI programs and identify those areas where IT can directly influence
  • Understand what the next generation of IT leaders are saying about future IT teams and strategy, and how to build amazing cultures
  • Balance the push for organisational speed versus focus on your DEI goals and initiatives within the IT team

17:00 - 18:00  Closing Reception & Prize Drawing

16 May 2023

We look forward to seeing you at an upcoming in-person gathering


Evanta cares about the health and safety of our community. Please review the following recommendations prior to attending the gathering.

Location


Venue & Accommodation

Royal Lancaster London

A block of rooms has been reserved at the Royal Lancaster London at a reduced conference rate. Reservations should be made online or by calling +44(0)2075516000. Please mention UK CIO Executive Summit to ensure the appropriate room rate.

Deadline to book using the discounted room rate of £360 GBP (plus tax) is 26 April 2023.

Your Community Partners


CIO Thought Leader
Key Partners
Program Partners

Community Programme Manager


For inquiries related to this community, please reach out to your dedicated contact.

Lucy Guille

Senior Community Programme Manager

+44 (0)7701 308 981

lucy.guille@gartner.com