IN-PERSON

New York CIO Community
Executive Summit

June 24, 2025 | Pier Sixty

June 24, 2025
Pier Sixty

Governing Body Agenda Location Sponsors Contact

Governing Body Co-Chairs

Trish Bousfield

Hikma Pharmaceuticals
CIO

Kenneth Corriveau

Tinuiti
iCIO

Warren Kudman

Turner Construction
SVP & Chief Information Officer

Connie Mui-Reilly

Douglas Elliman
EVP & Chief Information Officer

Vikram Nafde

Webster Bank
EVP, Chief Information Officer

Anna Ransley

Quaker Houghton
CDIO

Eswar Veluri

Equinox
EVP & CTO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your New York CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda

June 24, 2025

morning afternoon

8:00am - 8:30am Registration & Breakfast

8:30am - 9:15am Keynote

The Future of Leadership is Shifting to Teamship

Keith Ferrazzi

#1 New York Times Bestselling Author, Global Thought Leader in the Relational and Collaborative Sciences

Guest Speaker

Research shows that 81% of team members believe they collectively fail to achieve their full potential, while 71% feel they don't sufficiently collaborate on their organization's most critical challenges. "Never Lead Alone," Ferrazzi's latest book, addresses this untapped potential with insights and practical strategies for building dream teams in the age of AI.

In this transformative keynote, you'll discover the power of Co-Elevation behaviors and how they can dramatically improve team performance:

10 critical shifts that provide a roadmap for transforming team dynamics in as little as six months
High Return Practices for fostering a culture of candor, inclusivity, and purposeful collaboration
Strategies for leveraging both human and AI perspectives to drive innovation and bold thinking
Insights on building resilience, accountability, and sustained alignment around a shared vision
As AI reshapes the business landscape, the teams that will thrive are those who can adapt, innovate, and co-create with both human and AI teammates.

This keynote is your guide to making the leap from leadership to teamship and unlocking your team's full potential in the AI era.

9:15am - 9:40am Networking Break

9:40am - 10:25am Breakout Session

Unlocking Revenue and Controlling Costs with Intelligent Observability

Oren Ben-Shaul

GVP, Products

New Relic

The need for intelligent observability, powered by predictive analytics and generative assistants, is increasingly important to protect and drive business revenue. However, IT leaders often face challenges in enabling total stack visibility: uncontrolled cloud expenses, complex software architectures, rapid innovation, emerging security threats, ever-increasing customer experience expectations, and more.

Join this session to discuss:

How observability can evolve from reactive troubleshooting to a proactive, strategic enabler
How embedded AI assistants are democratizing access to system health insights
Why observability is foundational for governing agentic AI workflows

9:40am - 10:25am Breakout Session

Building a Secure and Compliant AI-First Business

Heather Ceylan

SVP & CISO

Box

AI is quickly changing business landscapes and demanding a new way to secure your enterprise. AI agents have become integral members of the workforce and are accelerating content creation and collaboration, creating new threats and challenges for security teams. Building on a secure framework enables your organization to fully embrace AI-powered advancements while preserving trust, privacy, and content security.

Join this session to learn about:

Establishing a trusted AI environment to combat threats like shadow AI and data leakage
Managing generated content risks through permissions frameworks and guardrails
Using AI to empower security teams through automating tasks and contextual insights

9:40am - 10:25am Executive Boardroom

Fortifying Business Continuity Through IT Resilience

Danilo Florissi

VP, Development, Automation

IBM

Mansi Kapadia

Global Head of Innovation and Digital Transformation

Lazard Group

Don Welch

Vice President for Information Technology and Global University Chief Information Officer

New York University

Swift recovery from IT disruptions is vital for sustaining business operations and financial stability. As IT environments become more complex, resilient strategies are essential for ensuring continuity. CIOs can utilize observability tools and other best practices to bolster IT resiliency, minimizing downtime and maintaining seamless operations during challenges.

Join this session to discuss:

Leveraging observability for real-time situational awareness and faster incident resolution
Architecting robust IT infrastructure to endure future disruptions
Enhancing application reliability through proactive monitoring and automation

9:40am - 10:25am Executive Boardroom

Human-AI Synergy for Customer Experience Impact

Vincent Paquet

Chief Product Officer

Dialpad

Leif Maiorini

CIO, Corporate Services

Omnicom Group

Steven Wolk

Chief Technology Officer

P.C. Richard & Son

In our increasingly automated world, the human touch remains a factor that separates exceptional customer service from the ordinary. AI improvements create tension between rapid scalability and effective human oversight. CIOs can overcome this challenge by designing for human-AI collaboration to elevate customer experiences with transparency and control.

Join this session to discuss:

Strategies for integrating human oversight in AI processes without sacrificing speed
Techniques for transparent decision-making in AI deployments
Best practices for AI systems that enhance customer-agent interactions

10:25am - 11:10am Networking Break

10:35am - 11:00am Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Gartner C-level Communities' Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:10am - 11:55am Breakout Session

Designing AI for the Enterprise

Kevin Coulter

AI and Data Solutions Field CTO

Dell

Alexander Sharivker

Global Account Manager - Storage Solutions for Dell Technologies

NVIDIA

AI is not just an IT tool— it’s rapidly becoming a core driver of business value across industries. Design, technology, use case, and implementation considerations are critical for success with AI in the enterprise.

Join this session to discuss:

Exploring common AI use case applications, including real-world customer examples
Building enterprise AI that scales and delivers repeatable success
Driving adoption to ensure end users are applying these tools to their everyday workflows

11:10am - 11:55am Breakout Session

Driving Digital Innovation and Enterprise Productivity Through Digital Employee Experience (DEX)

Pedro Bados

Co-Founder, CEO

Nexthink

Gary Sherman

Vice President of Technology

Liberty Mutual

Enterprise productivity is top of mind for business leaders everywhere and CIOs play a crucial role in showcasing progress and true value to the business in this mission. A well-crafted digital employee experience (DEX) strategy that addresses changes in the way employees work and interact with digital tools will ensure that your processes and technologies advance the mission of a high performing workforce and improved enterprise productivity.

Join this case study to discuss a journey with DEX, including:

Improving operational efficiency and business outcomes
Measuring IT impact to strategic business growth
Leveraging DEX to improve optimization and visibility of IT assets

11:10am - 11:55am Executive Boardroom

Driving Velocity Through Digital Transformation

Kaz Hassan

Market Insights Principal

Unily

Michael Mahar

SVP & Head of Commercial Technology, Loyalty and Digital Products

Wyndham Hotels and Resorts

Moto Tohda

VP, Information Systems

Tokyo Century

In a world where the pace of change is accelerating, every CIO has become a critical enabler of organizational velocity. Helping leaders align their workforce, employees streamline their workflow and enterprises accelerate their decision making – these all depend on IT teams providing a seamless digital workplace. However, less than half of enterprise digital initiatives meet or exceed business outcome targets, according to the Gartner 2025 CIO Survey.

Connect with your peers to discuss:

How IT leaders can embrace a velocity mindset and eliminate the digital friction
Balancing AI innovation
Governance challenges in a face paced workplace

11:10am - 11:55am Executive Boardroom

Cloud Security Wake-Up Call

Doug Merritt

Chairman, CEO, and President

Aviatrix

Katie Curtis

EVP, Information Technology

Mattress Firm

Natalia Kory

Managing Director and Global Head of Technology for Chief Administrative Office

JPMorgan Chase

Cloud threats are outpacing security measures, creating hidden risks in cloud networks. Traditional security models don’t address the dynamic nature of cloud networking, exposing businesses to downtime and increased costs.

Join this session to learn about:

Cloud security blind spots
Impact of changes in the "shared responsibility model"
Strategies for communicating risk and securing budget support

11:55am - 12:30pm Lunch Service

11:55am - 12:30pm Networking

Empowering Women in Technology Leadership

A Gartner study predicts that by 2028, there will be at least a 25% decline in women in IT leadership roles. Rather than making progress we might actually be regressing. Instead of pontificating about what we could do to prevent that attrition, it's time for us to start being honest with ourselves and asking ourselves, "What are we doing wrong?" Join us for informal networking to freely discuss ideas and forge new connections.

12:30pm - 1:05pm Keynote

Securing Data Flow in the AI-Quantum Era

Mike Anderson

Chief Digital & Information Officer

Netskope

Sensitive data movement can be risky but restricting it outright can create operational and security challenges. In an era of agentic AI, generative AI, and emerging quantum computing, organizations need security frameworks that protect data while ensuring agility. This session explores how modern security platforms enable secure data flow, adapt to diverse use cases and prepare for the post-quantum encryption (PQE) shift.

Join this keynote to learn:

How to choose the right secure access method for each use case
Why security must be adaptive to risk, user behavior and AI-driven interactions
How to prepare for post-quantum encryption and its enterprise security impact

1:05pm - 1:30pm Break

1:30pm - 2:15pm Breakout Session

Optimizing Operations Through a Future-Ready Global Capability Center

Parag Agrawal

CIO

Fanatics

Victor Katz

Head of Data Management

Fanatics Corporate

A Global Capability Center can greatly enhance operational efficiency, drive innovation, and support global business objectives. Parag Agrawal, CIO, and Victor Katz, Head of Data Management share how they partnered to implement this approach at Fanatics.

Join this session to discuss:

Encouraging a culture of innovation for long-term success
Transitioning to a GCC model with a well-structured change management plan to guide the organization through transformation
Establishing a strong governance framework to effectively manage operations

1:30pm - 2:15pm Breakout Session

Working Out Agentic AI with Equinox

Eswar Veluri

EVP & CTO

Equinox

Agentic and conversational AI can be leveraged to deliver exceptional customer experience. Eswar Veluri shares Equinox's pioneering agentic AI use cases, offering a comprehensive overview of the journey from conception to completion, along with valuable lessons learned along the way.

Join this session to discuss:

Identifying use cases and deciding the right architecture (buy vs. build)
Creating a team model and implementing the RACI matrix to improve project outcomes
Developing a framework for measuring ROI

1:30pm - 2:15pm Executive Boardroom

The Future of ERP ― Shifting the IT Operating Model

Desmond Whitt

VP & GM, Rimini Connect Solutions

Rimini Street

Arnab Mukhopadhyay

CTO

VNS Health

John Sullivan

CIO

Major League Soccer

AI, hyperautomation, and unified user experiences are reshaping how we work and compete. Are these transformations valuable, necessary, or feasible? Engage with peers to explore strategies for funding and accelerating prioritized transformations while maximizing returns on existing software investments.

Join this session to discuss:

Modernizing applications through composable and adaptive ERP strategies
Building digital agility to adapt to evolving business needs and minimize disruptions
Enhancing IT systems to improve user experiences and boost operational efficiency

1:30pm - 2:15pm Executive Boardroom

Accelerating ROI with AI

Andrej Durasinovic

VP SSG Segments, Channel

Lenovo

Malcolm deMayo

Global Vice President, Financial Services Industry

NVIDIA

Jim Panos

Chief Information Officer

Central National Gottesman Inc.

Avi Ashkenazi

EVP, CIO & Chief Operating Officer, USA

Bank Hapoalim

No business leader invests in technology for its own sake—they seek measurable improvements in productivity, agility, and business outcomes. AI is no different, but its rapid evolution can make it difficult to determine where to start and how to scale. The key to unlocking ROI lies in identifying high-impact use cases, optimizing AI adoption, and ensuring teams have the right tools and skills to drive sustainable value.

Join this boardroom to explore:

How to choose AI use cases that generate revenue, enhance productivity, and establish clear KPIs for ROI tracking
Navigating the evolving AI ecosystem to align technology investments with business priorities
Building and educating teams to support AI adoption, streamline implementation, and drive long-term impact

1:30pm - 2:15pm Analyst Boardroom

Upskilling the Workforce to Unlock AI Value

Vanessa Lapins

VP, Executive Partner

Gartner

Frédéric Chanfrau

Managing Director, Head of Technology, RBC Clear

Royal Bank of Canada

Connie Mui-Reilly

EVP & Chief Information Officer

Douglas Elliman

Michael Shum

Deputy Commissioner & CIO

NYC Environmental Protection

Maximizing ROI from AI initiatives is a top priority for CIOs but cannot be accomplished without upskilling the workforce. Further, lack of training is a primary barrier to AI-enabled productivity. What steps should CIOs take to promote workforce AI literacy?

Join this boardroom to discuss:

Designing and executing AI literacy programs
Communicating the value of upskilling by connecting learning outcomes to business outcomes
Determining AI literacy needs tailored to different employee persona groups

2:15pm - 3:00pm Networking Break

2:25pm - 2:50pm Peer-to-Peer Meetings

Peer-to-Peer Meetings

3:00pm - 3:45pm Breakout Session

Seize the Shift — Business Implications of Geopolitical Changes

Craig Cuyar, Ph.D.

SVP & CIO

Omnicom Group

The complex, unpredictable state of today’s geopolitical environment poses many challenges for IT leaders. CIOs must be aware of several issues that can impact the enterprise’s IT strategy and operations. Join this interactive session to connect with peers on key considerations and strategies for navigating uncharted waters.

Join this session to discuss:

Creating solid data strategies amidst uncertain regulatory futures
Turning tariffs and supply chain volatility into opportunity
Treating cyber hurdles as launchpads for resilience, not roadblocks

3:00pm - 3:45pm Breakout Session

AI and HPC in Action — Advancing Cancer Research

Tsvi Gal

CTO & Head of Enterprise Technology Services, Infrastructure

Memorial Sloan-Kettering Cancer Center

In the age of AI, the existential question is whether value can be derived from the technology. Tsvi Gal shares how Memorial Sloan Kettering Cancer Center is turning “the art of the possible” into reality of delivery by implementing AI alongside High Performance Computing to help conquer cancer and save lives.

Join this session to review:

Identifying business goals that align with AI’s capabilities for meaningful implementation
How HPC powers AI to train complex models, process vast datasets and enable large scale inference
Practical examples of changing lives through advanced technologies

3:00pm - 3:45pm Executive Boardroom

Critical IT Value Conversations Across the C-Suite

Anuj Nath

Global Head of Enterprise Business Management | FSI

Apptio, an IBM Company

Trish Bousfield

CIO

Hikma Pharmaceuticals

Leo Rajapakse

Global Head of Platform Infrastructure & Advanced Technology

Bimbo Bakeries USA

Technology investments must deliver tangible value to position IT as a strategic driver rather than just a cost center. This requires a CIO-led approach that fosters collaboration and alignment across IT, business, and finance stakeholders, ensuring that the value of technology is communicated in a universally understood language.

Join this session to discuss:

Unifying organizational data for informed decision-making
Standardizing terminology for technology costs and investments
Linking expenditure to value and business objectives

3:00pm - 3:45pm Executive Boardroom

Turning AI Experimentation into Business Value

Jason Ostroski

Field CTO, North America

Dynatrace

Pavan Machiraju

SVP, Chief Information Officer

W. R. Berkley

Michael Radziemski

Senior Vice President, Chief Information Officer

Federal Home Loan Bank of New York

Data driven approaches are the standard now when making decisions for the enterprise. With the increased importance and acceleration of AI projects, which strategies and KPIs can we leverage to bridge the gap between innovation and impact and ensure our AI projects deliver measurable business value?

Join this boardroom session to explore:

AI Observability - best practices for monitoring, debugging, and improving AI deployments
Business-Centric KPIs - identifying and tracking the right metrics to evaluate ROI and business impact of AI workloads
Operationalizing AI - strategies to transition from successful pilots to scalable, value-generating AI systems

3:45pm - 4:00pm Networking Break

4:00pm - 4:35pm Analyst Keynote

Emerging Technology Spotlight – Quantum Computing

Gaurav Gupta

VP Analyst

Gartner

To achieve business value with Quantum Computing, CIOs must start the Quantum journey now. What is everyone doing and what should you do now to get ahead of the curve? Gartner VP Analyst Gaurav Gupta shares what this new computing paradigm is and how it will benefit your function or business.
Join this keynote to explore: