In-Person

New York CIO Community

Executive Summit

November 28, 2023 | Pier Sixty

November 28, 2023
Pier Sixty

Governing Body Agenda Location Sponsors Contact

Governing Body Co-Chairs

Shannon Britton

Shiseido Americas Corporation
CIO

Andre Bromes

Salvation Army
CIO

Kenneth Corriveau

Tinuiti
iCIO

Dean Del Vecchio

Guardian Life Insurance
Executive VP, Chief of Operations & Chief Information Officer

Warren Kudman

Turner Construction
SVP & Chief Information Officer

Eileen Mahoney

PVH Corp.
CIO

Robert McCowan

Regeneron Pharmaceuticals
Senior Vice President & Chief Information Officer

Earl Newsome

Cummins
Chief Information Officer

Anna Ransley

Quaker Houghton
CDIO

Atefeh Riazi

Hearst
Senior Vice President and Chief Information Officer

Dr. Janet Sherlock

Ralph Lauren Corp
Chief Digital and Technology Officer

Michael Smith

Estee Lauder
Chief Information Officer

Cindy Taibi

New York Times
Senior VP & Chief Information Officer

Eswar Veluri

Equinox
EVP & CTO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your New York CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda

November 27, 2023

evening

November 28, 2023

morning afternoon

6:00pm - 8:30pm Governing Body Welcome Reception

Governing Body Welcome Reception

Gordon Wilson

Chief Information Officer - Americas

Sumitomo Mitsui Banking Corporation

Governing Body members host this dinner for attendees to launch the event with an evening of peer networking.

Event Keynote

Aligning All “Wheels” for Peak Organizational Performance

Drawing from his military background, Gordo Wilson believes communication and coordination are key to maintaining and improving high-performance teams across the enterprise. IT leaders who blend the lines between business and technology can leave a legacy as CIO.

Join Gordon Wilson, CIO – Americas at Sumitomo Mitsui Banking Corporation to discuss:

Creating avenues for continuous knowledge sharing
Leveraging the strength of technology teams to enable the business
Implementing a strong culture to drive consistent performance

7:45am - 8:30am Registration & Breakfast

8:30am - 9:15am Keynote

Words That Work — Executive Power Language

Val Wright

Global Leadership & Innovation Expert, Author

Guest Speaker

For CIOs, the stakes are extraordinary in every conversation. Revenue of millions or billions is in jeopardy during board meetings, investor calls, media interviews, customer interactions, and employee conversations. The most successful executives realize this and prepare what to say and when to say it with precision. Val Wright shares new ways to approach common business conversations.

Join this keynote to learn:

The power of the written word to boost productivity and customer focus
How to cultivate a dynamic relationship with your board and get positioned for board roles
Powerful retorts and feedback that overcome resistance every time and consistently delivers results

*This session will be recorded

9:15am - 9:40am Networking Break

9:40am - 10:25am Breakout Session

CIO, CTO, CDTO Etc. — Are We Overcomplicating IT-Leadership?

Dr. Janet Sherlock

Chief Digital and Technology Officer

Ralph Lauren Corp

Join Dr. Janet Sherlock, CDTO, Ralph Lauren as she shares findings from her recent doctoral study, insights on technology department leadership and titles, while also recommending management techniques for overlap and confusion in tech organizations.

In this session:

Examination of executive leadership roles in technology organizations, contrasting single-leader led models versus split structures
The impacts of having multiple leaders managing technology functions
The truth about the CIO title and IT departments

9:40am - 10:25am Breakout Session

Accelerating Innovation with Migration of Enterprise Applications

Ali Powell

VP, Azure Infrastructure, Digital and Application Innovation

Microsoft Corporation

As CIOs seek to drive innovation and reduce costs, it is imperative that Apps migration initiatives need to improve time to market by providing support. Support mainly for applications using the framework language of choice to help achieve greater agility and scale in the cloud. It is important to be empowered to take advantage of low code, containers, DevOps, and AI.

Join this session to discuss:

Challenges with the process of migrating enterprise applications
Ways application migration can control costs and improve time to market for new customer experiences
Take advantage of modern app dev practices without rearchitecting or recoding existing apps

9:40am - 10:25am Executive Boardroom

Putting AI to Work

Morgan Timpson

Program Director, Outbound Product Management, watsonx

IBM

Robert McCowan

Senior Vice President & Chief Information Officer

Regeneron Pharmaceuticals

Niraj Patel

CIO

Greystone

AI adoption has more than doubled since 2017 and its evolution leaped forward in 2023 with advances in generative AI that hold the potential to unlock trillions in economic value over the next decade. However, implementing AI for business has unique needs – it needs to be open, properly governed, designed for the enterprise, and most importantly, create value.

Explore the age of AI including:

Data fabric as a prerequisite architecture
BYO foundational model approach
Innovative AI use cases

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs). To reserve your seat, please contact: Haydn McKee at haydn.mckee@evanta.com

9:40am - 10:25am Executive Boardroom

Modernizing Application Delivery Infrastructure for Hybrid and Multicloud

Robert Piascik

Senior VP, Chief Information & Technology Officer

New York Power Authority

Joe Ziccardi

Chief Information Officer

Suffolk Transportation Service

Manik Patil

SVP, Head of Cloud Enablement

U.S. Bank

Brian Tolloty

Vice President, North America Sales

A10 Networks Inc.

Rapid digital transformation demands applications to become synonyms with digital business running on agility, elastic scale, and robust workload security. CIOs today are looking at modernizing application delivery infrastructure to meet evolving business needs.

Join this session to discuss:

Enhancing operational efficiency with automation
Increasing digital experience for customers and employees
Gaining insight into distributed and complex digital landscapes

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).To reserve your seat, please contact Haydn McKee at haydn.mckee@evanta.com

10:25am - 11:00am Networking Break

10:30am - 10:55am Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:00am - 11:45am Breakout Session

Planning and Implementation of AI Strategy

Eswar Veluri

EVP & CTO

Equinox

Join Eswar Veluri, EVP & CTO at Equinox as he shares how to approach and implement AI while discussing the data journey to implementation.

In this session:

How to plan for and develop the capabilities to set up the organization
Use cases
Wins and lessons learned

11:00am - 11:45am Breakout Session

Leading with Digital Sustainability — A Strategy Led by Technology

Jeff Jagoda

Senior Chrome Enterprise Customer Engineer

Google Chrome Enterprise

Enterprises are under pressure to address multiple challenges impacting the planet, their people and profitability. This is all happening while a recession is looming, quiet quitting is real and climate change is a top concern. Now is the time to position technology leaders as key partners in tackling these issues maximizes sustainable value across the business.

Join this session to explore sustainable strategies for:

Reducing efforts in the negative impact your company and products have on the planet (environmental sustainability)
How to best champion and manage the impact on your people (social sustainability)
Managing the business' fiscal health and future profitability (financial sustainability)

11:00am - 11:45am Executive Boardroom

Empowering Decision Making with Data-Driven Insights

Taylor Brown

Co-founder & Chief Operating Officer

Fivetran

Leo Rajapakse

Global Head of Platform Infrastructure & Advanced Technology

Bimbo Bakeries USA

Don Welch

Vice President for Information Technology and Global University Chief Information Officer

New York University

As organizations collect more data, it’s crucial to empower the enterprise to use this data to ensure better business and customer outcomes. Organizations who want to futureproof their business will think beyond the dashboard to use data for decision making. Learn how technology leaders are modernizing their data platforms and automating processes to get the most value from their data.

Join this session to discuss:

Laying the foundation for predictive and advanced analytics
Balancing the benefits of data control with data democratization
Encouraging the enterprise to make more data informed decisions

11:00am - 11:45am Executive Boardroom

Is Great Customer Experience Enough?

Christopher Dinkel

Principal, SAP Data & Analytics

PwC

Daniel Jadczak

CIO, Americas

Louis Vuitton

Sam Bouhali

Senior Vice President, IT and Business Process Reengineering

Canon Solutions America

Munish Gupta

Principal & US Practice Leader

PwC

Customers continue to want great products in tandem with a great customer experience. But as CIOs use their influence to improve the customer journey, they can’t forget the next opportunity to generate business growth – creating compelling value propositions of products and offers. Now is the time to seize the unique opportunity to shift the mindset of their organization to think beyond the experience.

Join this session to discuss:

Collaborating across the business to solve customer challenges
Identifying gaps and aligning goals with consumers and stakeholders
Building compelling value propositions of products

11:45am - 12:30pm Lunch Service

11:45am - 12:30pm Networking

Rising Together — Empowered Women, Empower Women

This will be an intimate, informal space for women in leadership roles and their allies to freely discuss best practices, key challenges, and mission-critical priorities. Come prepared to share ideas and forge new connections that can help empower each other to make an impact in your organizations and communities.

This session is aimed at, but not limited to, women who are head of function at their organizations (CIO or equivalent) and those reporting directly to the CIO/equivalent. Priority access will be reserved for these groups.

12:30pm - 1:05pm Keynote

Adaptable Cybersecurity Strategies for AI and Emerging Technologies

Sanjit Ganguli

CTO-in-Residence

Zscaler

New, special demands constantly arise for decision-makers who steer the fortunes of companies. Recently, business success has become linked to IT infrastructure. Seamless and secure connectivity is the key to unlocking innovation and accelerating business outcomes. To reach this state, enterprises are transforming their networks and security to a zero trust architecture augmented by AI/ML capabilities, thereby reducing risk, eliminating cost and complexity and increasing agility.

Join this session and learn:

How zero trust architecture secures users, workloads, IoT/OT devices, and your business partners by addressing critical security shortcomings of legacy network architecture
How to reduce network complexity without exposing your organization to new risks
How AI/ML adds defensive and business analytics capabilities that have the power to turn IT into the engine propelling business success forward

1:05pm - 1:30pm Break

1:30pm - 2:15pm Breakout Session

Defining Enterprise-wide IT Strategy and Operating Models

Connie Mui-Reilly

EVP & Chief Information Officer

Douglas Elliman

Jean-Michel Kientz

CTO

Harbor Freight Tools

Dr. Klaus Roeller

VP Head of IT Region Americas

Evonik

CIOs can increase the value of IT through operating model changes and creating business alignment efficiencies. By working collaboratively with business units, CIOs can prioritize technology needs and invest in capabilities to achieve excellence in operating model structure.

Join this session with an interactive panel to discuss:

Building an IT strategy closely aligned with the business strategy
Driving operational change with strategic change management
Attaining efficiencies with a consistent approach to processes

1:30pm - 2:15pm Breakout Session

Is Your Company Data-Driven and AI Powered?

Jared Cheney

Vice President of Services, North America

SoftwareONE

With the data and artificial intelligence landscape rapidly increasing in complexity with new models, platforms, tools, and apps being released to the market all the time, IT leaders must have strong data management foundations in place. To take advantage of AI, organizations must rely on being a data-driven company that is powered by digital solutions.

In this session, we’ll discuss:

Analyzing scalability, security, and data governance
Using data management in adjusting and extending AI models
Achieving a return on investment with change management

1:30pm - 2:15pm Executive Boardroom

A CIOs Pathway to AI Adoption

May Habib

CEO and Co-Founder

Writer

John Sullivan

CIO

Major League Soccer

Jim Panos

Chief Information Officer

Central National-Gottesman

Recent advancements in AI and data ecosystems have propelled CIOs into an arena full of opportunity. How IT leaders choose to leverage the current momentum and hype around AI could determine whether they catapult the enterprise ahead of their competitors or position the organization in a laggard state.

Join this boardroom to discuss:

Balancing the benefits and risks of AI implementation
Evaluating your organizational readiness for scaling AI capabilities
Managing internal expectations to ensure a thoughtful approach to delivering results with AI

1:30pm - 2:15pm Executive Boardroom

Weaving Innovation into the Core of Everything

Eileen Mahoney

CIO

PVH Corp.

Steven Wolk

Chief Technology Officer

P.C. Richard & Son

Matt Durham

Head of Strategy

Digibee

The intersection of digital business and advanced technologies has inevitably brought life to continuous innovation. But when faced with economic instability and fiscal responsibility, how can CIOs maintain a constant innovative mindset and culture?

Join this boardroom to discuss:

Encouraging experimentation, ideation and failure in order to succeed
Cultivating an innovation-rich culture
Communicating and quantifying the value of innovation for long-term growth

2:15pm - 2:50pm Networking Break

2:20pm - 2:45pm Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

2:50pm - 3:35pm Breakout Session

What’s Your Take? Real-World AI Implementation Strategies

Kurt Rao

SVP & Chief Technology Officer

TEGNA

As the hype around generative AI continues to build, being a reluctant adopter is no longer an option. Maybe you already dove in headfirst; maybe you’re still testing the waters as your team contemplates governance or ethical concerns. No matter which approach your organization is taking to AI implementation, come to this interactive session ready to share, ask questions, collaborate and get inspired.

Pull up a seat to discuss:

Practical AI use cases
Strategies for creating governance and managing risk around AI
How companies are keeping up with the changing AI landscape

2:50pm - 3:35pm Breakout Session

Personalizing the Customer Experience with Real-Time Data

Jeff Burlin

Senior Director, Executive Engagement Programs

Twilio

AI is changing how we think about the customer experience and the ways we can interact with them. What if implementing real-time data can help us customize their experiences even further? What can the future hold to improve business outcomes and optimize the customer experience?

Join this session to learn:

Driving communication strategies by incorporating behavioral, engagement and pricing data
How quickly adapting your customer experiences can drive revenue
Ways that the customer profile can be supported through the entire engagement cycle

2:50pm - 3:35pm Executive Boardroom

Tackling Talent in the Age of AI

Tatyana Kibrik

Chief Technology Officer

Voya Financial

Nora Osman

Associate VP, IT Service Management

Montefiore

CIOs are constantly seeking the right talent at the right time with an increased focus on future proofing the talent pipeline to build retention efforts. With the many advances in AI comes a shift in the skillsets necessary to propel the digital business forward. How can CIOs approach recruiting the right talent while effectively utilizing current employees' skills to effectively close talent gaps and future proof the workforce in an age of constant change?

Join your peers to discuss:

Preparing employees for change and utilizing their full potential
Strategies to not only upskill but reskill to keep up with digital business demands
Blending traditional and unconventional approaches to close talent and skill gaps

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).To reserve your seat, please contact: Haydn McKee at haydn.mckee@evanta.com

3:35pm - 4:00pm Break

4:00pm - 4:35pm Keynote

Ready or Not – When Machines Become Customers

Don Scheibenreif

Vice President - Distinguished Analyst, Customer Experience Research

Gartner

For thousands of years, customers have been individual humans, families or organizations. But soon, intelligent software and hardware machines will start to act as customers. CEOs believe that by 2030, up to 20% of their companies’ revenue will come from machine customers.

Join Don Scheibenreif, Distinguished VP Analyst, Gartner and Author of When Machines Become Customers to discuss how:

Machine customers will be involved in a wide range of consumer and business purchases
Marketing and selling to machines will be very different
Machine customers will operate based on rules and logic

4:35pm - 5:00pm Closing Reception & Prize Drawing

November 27, 2023

evening

November 28, 2023

morning afternoon

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