Executive Summit

Changes in the business environment are out pacing the time it takes organizations to respond. CIOs can enable operational agility with a capability-led approach, helping their enterprise seize more of the revenue opportunities and mitigate more of the risks to drive success. Join Janelle Hill, Distinguished VP Analyst, for a keynote offering forward-looking insights and strategies to thrive in an ever-changing business environment.

The traditional "absorb and recover" security model is dead and today’s reality demands a shift to autonomic resilience—a leadership mandate to design systems that sense, regulate, and self-correct in real time. It is a C-suite and Board-level responsibility to address structural weaknesses that fracture under the pressure of the modern digital economy. Resilience is a leadership outcome often only revealed under stress, but there are six key fault lines that CIOs can address now to ensure that no single failure becomes a company-wide event, turning systemic volatility into a durable competitive advantage.

• Governing Agentic AI: Moving from "trust but verify" to "trust by design" guardrails to manage machine identities and autonomous workflows in decoupled environments
• Securing the Supply Chain: Advancing from tactical threat intelligence to strategic foresight to ensure failure containment across fragmented, third-party ecosystems
• Resolving Tech Debt: Neutralizing "dark debt" and shadow risks inherited from legacy architectures and unmanaged AI to build a resilient, modern infrastructure

When Nathan Frank stepped into his role at Aetna, a CVS Health Company, the organization faced real challenges in digital engagement and operational performance. By focusing on innovation, cultural change, and a business-oriented approach, Frank and his team charted a new course for user experience and business recovery. Today, Aetna is recognized as a leader in digital healthcare, with lessons that extend well beyond the industry.

Join this session as Frank discusses:

• Advancing digital member experience to outperform industry benchmarks
• Fostering a culture of innovation and accountable product teams
• Streamlining multiple digital touchpoints into a cohesive member journey

Despite strong AI investment, many organizations are trapped in a cycle of experimentation. To reach production, CIOs must overcome fragmented data silos, skyrocketing development costs, and the “black box” of AI governance. How can CIOs bridge the gap between prototypes and experimentation to enterprise-grade execution and business outcomes?

Join this session to discuss:

• Accelerating deployment by integrating AI into core workflows and bypassing traditional development bottlenecks
• Weaving AI agents and agentic workflows into end-to-end processes for optimal human-AI collaboration
• Establishing governance and compliance frameworks that ensure your AI strategy is secure, compliant, and built for long-term ROI

As organizations accelerate analytics and AI adoption, reliable data and automated workflows are essential for agility and risk control. Leading teams are moving beyond reactive monitoring to achieve proactive, end-to-end visibility and embed governance-driven automation.

Join this session to:

• Build trusted, scalable data workflows
• Achieve visibility across modern data ecosystems
• Embed automation for secure, decision-ready operations

According to the International Data Corporation, the number of AI identities is expected to reach 1.3 billion in just two years. Yet many organizations don’t secure AI identities effectively, granting excessive access and relying on outdated, slow processes.

Join this session to learn how to:

• Identify gaps in agent access visibility, ownership, and governance
• Address the unique challenges of identity security in AI environments
• Build scalable identity foundations to enable innovation and efficiency

Connect with like-minded peers in a one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

The shift from basic AI assistants to autonomous agents is reshaping the enterprise, turning passive tools into scalable workflows. Real advantage emerges when intelligence is grounded in an organization’s unique, proprietary content. As leaders move beyond early experiments, the priority becomes breaking down silos and establishing governance that ensures agents operate on a reliable foundation.

Join this interactive session to learn how to:

• Prioritize measurable growth beyond LLM hype
• Connect content to unlock meaningful AI performance
• Understand the monetary and labor opportunity costs of AI transformation

Despite advances in AI and workflow automation, many enterprises still struggle to turn strategic vision into real-world results. Persistent silos, integration headaches, and evolving security demands continue to challenge even the most forward-thinking CIOs. Yet, as agentic architectures mature, new opportunities emerge to move from incremental improvements to true organizational flow.

Join this session to explore:

• Building a roadmap for unified agentic ecosystems
• Measuring and scaling business impact beyond pilots
• Fostering a culture that embraces continuous, AI-driven change

Agentic AI is transforming work and prompting leaders to rethink traditional suites and modernization strategies. This boardroom will examine how agentic AI is unbundling ERP responsibilities, reshaping process orchestration and enabling smarter service layers.

Join fellow CIOs to explore:

• The rise of service layers, workflow engines and AI agents
• What’s replacing monolithic ERP models
• Key assumptions to challenge when evaluating vendor roadmaps

The browser is now the enterprise’s primary operating system and its greatest vulnerability. By securing the browser, organizations protect data on any device while eliminating infrastructure bloat.

Join this session to discuss:

• Addressing security for unmanaged devices without reliance on invasive
• Reducing infrastructure costs by streamlining or replacing complex VDI
• Facilitating safe GenAI adoption through enhanced visibility and control

Participation is limited to qualified members. Please contact Zander Petersen (zander.petersen@gartner.com) to reserve your seat.

Today, AI agents are reshaping software economics — not least, by upending software development — but are poised to also reshape enterprise operating models in the near future. CIOs are not only rethinking their build/buy strategies, but the role of the IT function and the future of work inside the enterprise.
This Boardroom, led by the Gartner Research Board, will explore how:

• AI-assisted software development is reshaping application modernization decisions
• AI agents change the calculus around communication and coordination
• Major functions within large enterprises will work together to get things done in the era of agents