
Chicago CIO Community
Executive Summit
December 4, 2024 | Chicago Marriott Downtown Magnificent Mile
December 4, 2024
Chicago Marriott Downtown Magnificent Mile
Collaborate with your peers
Get together with Chicago's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.
Join your peers to discuss the most critical issues impacting CIOs today:
Advancing the business through data accessibility and literacy
Utilizing AI to improve business processes and drive value
Maintaining a resilient cybersecurity strategy in an ever-evolving threat landscape
Chicago CIO Governing Body
The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven By CIOs, For CIOs®.
Governing Body Co-Chairs

Rita Fisher
Reynolds Consumer Products
CIO and EVP, Supply Chain

Ron Guerrier
Save the Children
CTO

Rajeev Khanna
Aon Corporation US
Global Chief Technology Officer

Laura Kohl
Morningstar
CIO

Mike Parisi
ITW
VP CIO

Jane Possell
CNA
EVP, Chief Information Officer, Analytics, Operations

Gagan Singh
Ascension
Chief Information Officer

Tom South
Northern Trust
Executive VP & Chief Information Officer
What to Expect
Agenda
7:45am - 8:30am Registration & Breakfast
8:30am - 9:15am Keynote
Words That Work — Executive Power Language

Val Wright
Global Leadership & Innovation Expert, Author
Guest Speaker
For CIOs, the stakes are extraordinary in every conversation. Revenue of millions or billions is in jeopardy during board meetings, investor calls, media interviews, customer interactions and employee conversations. The most successful executives realize this and prepare what to say and when to say it with precision. Val Wright shares new ways to approach common business conversations.
Join this keynote to learn:
- The power of the written word to demonstrate the value of technology
- How to cultivate a dynamic relationship with your board and get positioned for board roles
- Powerful retorts and feedback that overcome resistance every time and consistently delivers results
Please note that this session will be recorded.
9:15am - 9:40am Networking Break
9:40am - 10:25am Breakout Session
Would You Be Your Own Customer?
Hosted by Twilio

Jeff Burlin
Senior Director, Executive Engagement Programs
Twilio
As a consumer, you have certain expectations of trust in the businesses you shop at and the organizations you engage with. Building trusted relationships with customers requires a multi-faceted strategy that spans everything from data privacy management to delivering seamless personalized experiences that anticipate customer needs. We can all think of companies that meet this ideal of great customer engagement and…some that don’t. Now be honest – does your organization meet your own personal standards for trusted experiences?
Join this session to discuss:
- Unifying and activating customer data to earn, not erode, customer trust
- Crafting strong customer and stakeholder feedback loops
- Creating highly personalized experiences that anticipate customer needs
9:40am - 10:25am Breakout Session
A CIO and Board Imperative ― Mastering Applications Complexity
Hosted by IBM

Jennifer Fitzgerald
Director, Product Management, IT Automation
IBM
In today's digital economy, enterprise value and risk are increasingly tied to the technology landscape. With the average enterprise managing 1,000 applications across multiple clouds, technology sprawl is a board-level concern. Generative AI is projected to boost developer productivity by 40%, accelerating application proliferation and presenting governance challenges.
Join this session to learn about:
- Achieving real-time visibility across technology systems for risk oversight
- Streamlining tech ecosystems for cost optimization and operational efficiency
- Implementing systematic vulnerability management in an AI-accelerated landscape
9:40am - 10:25am Executive Boardroom
Lost in a Sea of AI — Solving Paralysis with Readiness
Hosted by Lenovo and Intel®

Eric Ellis
CTO, Public Sector & Innovation Strategist
Lenovo

Saurabh Dhiman
Global Head - CHC Digital Health and Science
Sanofi

Vasu Modekurti
SVP and CIO -
UL Research Institutes & UL Standards & Engagement
The speed of AI’s evolution—and the rapidly developing ecosystem that surrounds it--can make choosing the best path forward for your business challenging. Do you look at employee experience first or customer experience? Start with people or process? When AI is everywhere, business leaders have to find ways to cut through the noise, overcome decision-making paralysis, and stay focused on the use cases that will deliver quickly for their unique business needs.
Join this boardroom to discuss:
- What AI readiness looks like and identifying use cases with the potential to generate value quickly
- Evaluating the constantly evolving AI ecosystem
- Overcoming AI-overwhelm to define a real and transformative AI vision for your business
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Katherine Williams at Katherine.Williams@evanta.com
9:40am - 10:25am Executive Boardroom
Advancing Customer Experience ― A Pathway to Business Growth
Hosted by RingCentral

Geoff Hooper
Director, Enterprise Solutions Engineering
RingCentral

Satya Donapati
VP of IT & Head of Data Analytics
Trustmark

Vikas Wali
VP & CIO, Government Business
Elevance Health
Leading CIOs seek to create a seamless user experience and leverage AI for superior customer outcomes. By creating more intimate and personalized interactions, AI can significantly improve client satisfaction and drive business growth.
Join this session to discuss how to:
- Streamline processes and tailor AI insights for a better customer experience
- Capture and analyze customer interactions to derive actionable insights
- Increase the efficiency and effectiveness in customer-facing functions
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Katherine Williams at Katherine.Williams@evanta.com
10:25am - 11:05am Networking Break
10:30am - 10:55am Peer-to-Peer Meetings
Peer-to-Peer Meetings
Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.
11:05am - 11:50am Breakout Session
Building Your Own Software in the GenAI Era
Hosted by OutSystems

Paulo Rosado
CEO & Founder
OutSystems

Frank Schmid
Chief Technology Officer
Gen Re
Global reinsurer Gen Re decided to build custom applications internally after realizing that off-the-shelf solutions didn't meet their particular needs. Frank Schmid, CTO of Gen Re, and Paulo Rosado, CEO of Outsystems, will discuss how an AI-powered software development platform can help teams build faster and without incurring technical debt.
Join this session to learn:
- Eliminating technical debt without creating the technical debt of the future
- Preference of platforms over tools to make use of network effects
- Low-code’s position in the GenAI era
- AI-assisted coding copilots in the world of low-code development
11:05am - 11:50am Breakout Session
IT as a Business Driver — Driving a Digital Mindset with Better Employee Experiences
Hosted by Nexthink

Tim Flower
VP, Digital Employee Experience Evangelization
Nexthink
Today’s CIOs face lofty expectations and a changing set of skills necessary to be successful. They are expected to build healthy team cultures remotely, drive the adoption of emerging technologies, align with corporate objectives and the list goes on. To meet this moment, how can CIOs support employees to better enable digital business in complex organizations?
Join this session to discuss:
- How CIOs should focus on delighting employees through superior IT and unrestrained productivity
- Proactive identification of employee experience issues before they become IT problems
- Effective automation to powerfully remediate problems in seconds
11:05am - 11:50am Executive Boardroom
Change Management Leadership for IT Adoption
Hosted by Dialpad

Brian Peterson
Co-Founder & CTO
Dialpad

Mir Ali
Global Head of Software Engineering & Digital Product Delivery
The Kraft Heinz Company

Shazia Mian
CIO
Witt/Kieffer
Technology is one challenge, people and culture are others. CIOs are tasked to provide the necessary tools, training, and process adjustments to optimally use Gen-AI throughout the enterprise. Yet, key change management strategies are needed to effectively implement Gen-AI projects.
Join this session to discuss:
- Evangelizing GenAI use case adoption and overcoming hesitation
- Ensuring trust and safety so users have confidence in AI outputs
- Securing resources and developing strategies to bring organizational adoption effectively
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Katherine Williams at Katherine.Williams@evanta.com
11:05am - 11:50am Executive Boardroom
Keep the Party Going — Strategies to Securely Scale Your Cloud Native Success
Hosted by SUSE

Brent Schroeder
Head of Office of the CTO, CTO Americas
SUSE

Qasim Khan
CIO, EVP, Wealth Management, Corporate, Commercial and Institutional Banking
U.S. Bank

Eric Nelson
VP - Head of IT Functional Capabilities
The Kraft Heinz Company
Cloud native computing promises a future of agility, scalability and responsive innovation. Early adopters celebrate its virtues while signaling caution that pitfalls hidden in its complex landscape must be addressed.
Join this session to discuss practical strategies that:
- Accelerate developer adoption and operational scale
- Mitigate the security risks of new attack surfaces and rapid change
- Optimize costs and organizational efficiency
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Katherine Williams at Katherine.Williams@evanta.com
11:05am - 11:50am Executive Boardroom
The Critical CFO-CIO Partnership for Realizing IT Value
Hosted by Rimini Street

Keith Siegfried
GVP, Unified Service Experience
Rimini Street

Mark Forbes
CIO
Marathon Cheese Corporation

Julie Nash
CIO
Arlo Technologies
In today’s dynamic business landscape, the synergy between CFOs and CIOs is crucial for shaping enterprise technology investments and driving innovation. Collaboration is essential for aligning financial strategies with technological advancements.
Join this session to explore:
- Strengthening the CFO-CIO relationship to make data-driven decisions on emerging technologies and ROI
- Harmonizing views on IT investments and driving results-driven projects
- Communicating business and technology priorities
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Katherine Williams at Katherine.Williams@evanta.com
11:50am - 12:35pm Lunch Service
Apply to Participate
Apply to participate in the Chicago CIO Community Executive Summit.
Gartner facilitates exclusive, C-level communities by personally qualifying and understanding the priorities, challenges and interests of each member.
Our selective approach maintains the high quality of the network and ensures top-level discussions with peers from the world’s leading organizations.
Each application will be reviewed, and once your participation is confirmed, you will have access to year-round community programs.
Location
Venue & Accommodation
Chicago Marriott Downtown Magnificent MileROW parking garage, $29 self parking per day per car with validation (stickers to hand out at reg), valet parking is available for $76/night, $49 for up to 6 hours.
A block of rooms has been reserved at the Chicago Marriott Downtown Magnificent Mile at a reduced conference rate. Reservations should be made online or by calling 1-877-303-0104.
Deadline to book using the discounted room rate of $329 USD (plus tax) is November 11, 2024.
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.